Website assistant and inquiry capture
Prepare one grounded website assistant and a bounded inquiry flow with fallback, tests and handoff.
Tell EAC what you need. We’ll confirm scope, price, payment terms and timing directly. Workshops require an agreed live slot and capability preflight.
Start with the work you need to move forward.
Help visitors find answers in approved website content and express interest through a bounded inquiry flow. EAC sets the knowledge limits, fallback route and failure behavior before implementation, then tests the assistant and destination together.
A business with an existing compatible website, approved content and an existing lead destination.
- 01One website assistant answers from approved content and captures inquiries for a defined follow-up destination.
Deliverables you can inspect and use.
- 01Branded embedded assistant and approved knowledge boundaries
- 02Fallback contact route, input limits and basic rate limiting
- 03Knowledge, unsupported-question and lead-flow test report
- 04Editable source/configuration, provider assumptions and setup/handoff notes
- 0520-case report: 10 knowledge answers, five unsupported questions and five inquiry-flow cases; one 30-minute handoff
The scope
- One English-language assistant on one compatible website
- Up to five approved public pages/text documents, no more than 5,000 words
- One inquiry flow with up to four fields and one existing API-accessible lead destination
What we need to begin
- Website/platform and authority to install
- Approved content and representative questions with expected answers
- Brand/tone and fallback contact route
- Approved lead fields, consent/disclosure and destination documentation
- Client-owned accounts, project-scoped access and permission to process supplied content
- 10 representative knowledge questions with expected answers
A useful assistant knows when to stop.
Try three synthetic inputs. This local example uses fixed rules to illustrate validation, boundaries and human review.
- Request
- Please send details about a workflow pilot.
- Contact
- example@example.com
Waiting for a sample
Choose an input and run it to see the decision and the reason behind it.
Illustrative demo • Synthetic data • No AI call, saved inquiry or live integration. Project behavior is tested against an agreed scope.
Agree on the checks before the work begins.
- 01Loads in agreed desktop/mobile checks
- 02Agreed knowledge-answer rubric and unsupported-question fallback checks pass
- 03Lead validation, delivery and failure-handling checks meet written expectations
- 04No browser-exposed credentials; instructions and limitations delivered
- 05At least 9 of 10 agreed knowledge answers meet the handoff rubric; all five unsupported-question and five inquiry-flow cases meet written expectations
Outside this engagement
- New website/redesign or authenticated account/order lookup
- Appointment scheduling, voice/WhatsApp or bulk outreach
- CRM pipeline design, multilingual content, new admin dashboard or sensitive-data workflows
New website/redesign or authenticated account/order lookup
Appointment scheduling, voice/WhatsApp or bulk outreach
CRM pipeline design, multilingual content, new admin dashboard or sensitive-data workflows
Know the next step.
Assess the fit
Agree approved content, questions and lead fields
Confirm the work
Implement the assistant and bounded inquiry flow
Build, check and hand off
Test knowledge, fallback and delivery behavior
Review the result
Hand over editable configuration and operating notes
Confirm the terms together.
EAC confirms availability, timing and required inputs in writing before work begins.
One content, tone or behavior revision and one follow-up clarification round requested within seven calendar days. Ongoing maintenance is separate.
Client-owned accounts, hosting, subscriptions and software usage are separately funded. Workshop recording is off unless every attendee agrees to destination, access and retention.
A few practical answers.
How do I get started with EAC?
Send an inquiry with your goal, tools and current situation. We confirm fit, scope, price and availability before any engagement. Submitting an inquiry does not purchase or reserve a service.
How are price and billing agreed?
Request this engagement directly from EAC. We confirm scope, price, payment terms and availability in writing. Billing is handled directly through EAC. Workshops require an agreed live slot and capability preflight before committing.
How do you check inquiry capture?
We agree the destination, validation and failure expectations, then test the flow. Delivery is a project acceptance check; a demo on this website does not prove email delivery or a live CRM integration.
What should I confirm before committing to an EAC engagement?
Request this engagement directly from EAC. We confirm scope, price, payment terms and availability in writing. Billing is handled directly through EAC. Workshops require an agreed live slot and capability preflight before committing.
Tell us what you’re working on.
Share the problem, your current tools and the result you need. We’ll review the fit and confirm the scope with you.
Tell EAC what you need. We’ll confirm scope, price, payment terms and timing directly. Workshops require an agreed live slot and capability preflight.
Led by Sam Irizarry.
Sam Irizarry brings enterprise AI operations leadership, hands-on development of his own applications, and personally delivered Cowork and Zapier training. Enterprise leadership and owned-project implementation are distinct experience; demonstrations use original, synthetic examples.